Are you planning on traveling to Cambodia? But you do not know if it should be an eSIM and SIM card of a mobile provider or not. One of the most famous operator services in Cambodia is the Metfone, it provides both physical SIM cards and eSIM options, catering to travelers seeking seamless communication during their stay. This guide will walk you through everything you need to know about purchasing a Metfone SIM card & eSIM in Cambodia, ensuring you stay connected throughout your trip.
Table of Contents
I. About Metfone in Cambodia
Metfone with the most extensive, reliable and trusty network in Cambodia, is the number one mobile operator. Here are some quick facts about Metfone Cambodia:
- Founded Year: Metfone was established in Cambodia in 2009 and has grown to become a leading telecommunications provider.
- Brand Name: Operates under the brand name Metfone and is a subsidiary of Viettel Group, a major telecom company based in Vietnam.
- Number of Subscribers: Metfone serves approximately 9 million users across Cambodia, making it one of the largest telecom providers in the country
- Services Provided: Metfone offers mobile services, broadband internet, digital television, and advanced ICT solutions like smart city systems, e-government platforms, and digital payment services
- Store Network: Metfone has an extensive network of retail outlets and service centers throughout Cambodia to ensure accessibility for customers.
- Customer Service: It provides dedicated customer support through hotlines and physical service points, with an emphasis on resolving customer issues promptly
- Awards: Metfone has received numerous accolades, including the Best Internet Service Provider at the Global Business Outlook Awards in 2023 and several international business awards for innovation and service excellence
II. Why Metfone When You’re Exploring Cambodia – Coverage and Speed
1. Coverage
Metfone is one of the leading mobile network operators in Cambodia, known for having some of the most extensive coverage across the country. The carrier operates both 3G and high-speed 4G LTE networks, with its 4G services covering an estimated 97% of the Cambodian population. This widespread coverage ensures reliable connectivity in major tourist destinations such as Phnom Penh, Siem Reap, Sihanoukville, Battambang, and Kampot, as well as in many remote areas and smaller towns.
So, you can enjoy dependable 4G LTE speeds in urban and popular travel spots, though speeds may vary in rural regions due to network congestion or terrain.
2. Speed
In Phnom Penh and Siem Reap, typical Metfone 4G speeds are around 15-35 Mbps downlink and 10-15 Mbps uplink based on user tests. Enough for HD video streaming, large downloads etc. With 3G networks, speeds of 8-15 Mbps are common in most areas which supports web access, Google Maps etc. So with Metfone in Cambodia, you can be assured of reliable performance whether catching up on social media at cafes or using ride-sharing services around temples.
III. How Much Do Metfone SIM Cards for Tourists Cost?
Metfone offers affordable and flexible SIM card plans tailored to tourists in Cambodia, ensuring seamless connectivity throughout their trip. These plans cater to various data needs and durations, making them suitable for short visits or longer stays. Below is a breakdown of the available options:
| Plan | Price | Validity | Benefits |
|---|---|---|---|
| Data Osja | $1 | 7 days | 8 GB |
| Data Osja Plus 1 | $1.5 | 7 days | 15 GB |
| Data Osja Plus 1.5 | $6 | 30 days | 60 GB |
| Data Osja Plus 6 | $10 | 30 days | 100 GB |
These plans provide ample data for activities like navigation, social media, and light streaming. Tourists can purchase Metfone SIM cards at airports, retail stores, and service centers across Cambodia, ensuring easy accessibility upon arrival.
You can also purchase an eSIM from CambodiaeSIM.com, which offers a variety of plans tailored for short trips to Cambodia, including options within 10-day validity that are perfect for travelers.
Plans that may interest you!
IV. Where To Buy Metfone SIM Cards and eSIM?
You can directly buy Metfone eSIM and SIM cards from mobile operators or retailers. Below are some guides for buying eSIM and SIM cards when traveling to Cambodia.
1. Where To Buy Metfone SIM Card?
Metfone SIM cards can be purchased at various locations in Cambodia, including:
- Metfone retail stores: Metfone has over 7,000 retail stores and service centers across Cambodia, where customers can purchase Metfone SIM cards and other mobile services.
- Airports: Metfone SIM cards are available for purchase at most airports in Cambodia.
- Convenience stores: Metfone SIM cards are available at most convenience stores in Cambodia.
- Online: Customers can purchase Metfone SIM cards through the company’s website or third-party e-commerce platforms, such as Lazada and Shopee.
2. Where To Buy A Metfone eSIM?
Metfone eSIMs can be purchased through several channels, including:
- Metfone website: You can purchase a Metfone eSIM through the Metfone website by following the instructions on their eSIM page.
- Metfone stores: Metfone eSIMs are available at Metfone stores. You can find the nearest store by visiting the Metfone website or using their mobile app
- CambodiaeSIM.com: For a hassle-free set up before even reaching Cambodia, you can also purchase Metfone eSIM from CambodiaeSIM.com that offer eSIM plans with various data and validity options. Their eSIM plans also remove roaming charges and provide great value, with multi-country options if traveling beyond Cambodia
V. How To Check Metfone Balance – All Metfone USSD Codes That You Need To Know
When using Metfone services, here’re some USSD codes that you should know:
| Action | Dialing Code | Instructions |
| Top-up using Scratch Card | *1203*scratch card code# | Dial *1203* followed by the scratch card code and “#” (Example: Dial 120312345678912345#) |
| Top-up using Anypay | 1529 | Dial 1529, press number 2, enter the PIN code followed by “#” for remark |
| Check Balance | *1201# | Dial *1201# to check the balance of your Metfone account |
| Top-up using eMoney | *1568# | Dial *1568#, reply with 3, enter your phone number, enter the amount, enter the PIN code, and reply with 1 to finish the transaction |
| Check SIM Card Profile | *200# | Dial *200# and select number 1 to reply to check your SIM card profile |
| Check Balance while Roaming | *097# | Simply press *097# and send to get a balance update on your phone’s screen |
| Check Own Number | *99# | Dial *99# to know your own Metfone number |
| Register/Update SIM Card Profile | *200# | Dial *200# and select number 2 to reply and follow the instructions if you don’t have a profile or if your profile is incorrect/incomplete |
| Access Mobile Internet Services | *133# | Dial *133# and select number 1 to reply, then follow the instructions to access all mobile internet services of Metfone |
| Share Data Volume with Subscribers | *133*Receive Number*Data Volume# | Dial *133* followed by the recipient’s number and the data volume you want to share (Example: *133*0885802674*100#) |
VI. How To Top Up Your Metfone SIM Card
Metfone provides various ways to top up your account, and regardless of the method you choose, you will still receive all your bonuses.
Top-up Methods:
- Metfone Scratch Card
- Anypay
- eMoney
| Scratch Card Value | Anypay | eMoney | Validity |
| 50 cents | Less than 1 USD | Not available | 3 days |
| 1 USD | 1 USD – 1.99 USD | 1 USD – 1.99 USD | 7 days |
| 2 USD | 2 USD – 4.99 USD | 2 USD – 4.99 USD | 14 days |
| 5 USD | 5 USD – 9.99 USD | 5 USD – 9.99 USD | 30 days |
| 10 USD | 10 USD- 19.99 USD | 10 USD- 19.99 USD | 60 days |
| 20 USD | 20 USD- 49.99 USD | 20 USD- 49.99 USD | 100 days |
| 50 USD | More than 50 USD | More than 50 USD | 200 days |
VII. FAQs About Metfone SIM Cards
How do I activate a Metfone SIM card?
To activate a new Metfone SIM card, you need to purchase one from an agent/store. They will activate it for you. Ensure the balance on the SIM is enough to make calls/texts for a few days.
Can I get a SIM card at the airport?
Yes, you can find Metfone SIM card kiosks or resellers at Phnom Penh and Siem Reap airports that can activate a SIM for you right away.
What forms of ID are needed?
To register a new Metfone connection, you typically need a valid passport. Some stores may accept other IDs like driver’s license.
What about international calls?
For lower rates, use VoIP apps instead of the regular dial pad. You can also buy international call packages.
VIII. Final Words
In conclusion, the telecommunications industry has been greatly influenced by the introduction of Metfone SIM cards, particularly in the realm of mobile network services. Metfone, a prominent mobile network provider in Cambodia, has embraced this technology and now provides customers with the option of using a digital SIM card instead of a physical one.
